ACAS has written to service users (including CLB Employment Solutions) to notify a staff shortage in the face of a significant increase in employment tribunal claims.
In February 2009 ACAS experienced a 30% increase in cases by comparison with February 2008, leading to arrangements to recruit and train over 100 extra conciliators. However, while recruitment is undertaken, they have warned that “there will inevitably be a period where there is a significant imbalance between cases being received and resources [they] are able to deploy to conciliation”.
This is another symptom of the problems which are currently being experienced in the administration of employment tribunal claims which all practitioners have encountered. The tribunal system was introduced as a fast and straightforward means of resolving workplace disputes and claims but the sheer number of claims is leading the process to creak under pressure.
